Privacy Policy

Effective Date: 07/17/2025

This Privacy Policy explains how Basecamp RV Services LLC, doing business as Basecamp RV and Basecamp RV Utah ("we," "us," or "our"), collects, uses, and protects your information when you visit our website basecamprvutah.com (“Site”) or use our services.

By using this Site, you consent to the practices described in this policy.

1. Information We Collect

We collect the following types of information when you visit our website, schedule a service, or contact us:

a. Personal Information

Name
Phone number
Email address
Service location address
Any additional information you voluntarily submit via forms or communication

b. Payment Information

When booking a service, payment details are collected and processed securely via Stripe through our third-party platform provider Jobber. We do not store your payment information on our servers.

c. Cookies & Tracking Technologies

We use cookies and similar technologies to:

Analyze traffic and website performance
Enhance user experience
Understand how visitors interact with our website

You can disable cookies through your browser settings, but this may limit certain features of our site.

2. How We Use Your Information

We use the information collected to:

Schedule and deliver RV services
Communicate with you about your bookings
Respond to customer inquiries
Process payments
Improve our services and website
Send occasional service-related updates or promotional materials (you can opt-out anytime)

3. Information Sharing

We do not sell or rent your personal information.

We only share your information with trusted third parties to operate our business:

Jobber for scheduling and client management
Stripe for secure payment processing
Hosting and analytics providers (e.g., Wix, Google Analytics)

These partners are required to protect your information and use it only for the services they provide on our behalf.

4. Data Security

We implement reasonable security measures to protect your personal data from loss, misuse, or unauthorized access. However, no system is 100% secure. You use our services at your own risk.

5. Your Rights

You have the right to:

Access or update your personal information
Request deletion of your data (subject to any legal or operational retention requirements)
Opt-out of promotional communications

To exercise these rights, contact us at admin@basecamprvutah.com.

6. Children’s Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from anyone under 13 years old.

7. Third-Party Links

Our Site may contain links to other websites not operated by us. We are not responsible for the content or privacy practices of those websites.

8. Changes to This Policy

We may update this Privacy Policy occasionally. Any changes will be posted on this page with an updated effective date. Continued use of the Site after updates constitutes acceptance of the changes.

9. Contact Us

If you have questions about this Privacy Policy or your data, please contact:

Basecamp RV Services LLC
1225 North 1575 East
Layton, UT 84040
📞 (801) 609-8522
📧 admin@basecamprvutah.com